Contact Us

Get in Touch

Velqoia welcomes questions before and after your purchase. Whether you need clarification about a product, assistance with an existing order, or information regarding shipping, returns, refunds, or checkout, our support team can be reached by email.

For faster assistance, please include your order number when your inquiry relates to an existing purchase.

Order & Delivery Assistance

When contacting us about a delivery, please provide any relevant tracking information you have received. If your order arrives with a damaged, missing, or incorrect item, photographs of the product and its packaging may be requested so that we can properly review the situation.

Customer Enquiries

Messages are reviewed individually, and we make reasonable efforts to provide clear and useful responses. Response times may vary depending on inquiry volume and the nature of the request.

Customer Support: service@velqoia.com

Business Information

Store: Velqoia
Operating Company: Changsha Kudong Network Technology Co., Ltd.
Email: service@velqoia.com